When: Wednesday, February 27, 2019 at 11:00 am PT/2:00 pm ET.
Recognizing elder abuse, neglect, and exploitation of older adults over the phone presents unique challenges for legal helpline and hotline advocates, and it requires skills specific to phone communication. Elder abuse may be hidden within the issue presented by the caller, and legal aid attorneys, pro bono attorneys, and staff have the difficult task of spotting these issues and determining the best way to handle them. Go here to learn more and register for NCLERs free webcast.
The National Center on Law and Elder Rights (NCLER) provides free trainings and resources for thousands of advocates a year regarding issues facing low-income older adults. Learn more in NCLER’s new video!