CFPB: Guide to Prevent Financial Exploitation in Nursing Facilities and Assisted Living Facilities

Good afternoon,

Today, during Residents’ Rights Month, we released an updated version of Preventing elder financial abuse: A guide for nursing homes and assisted living communities to help long-term care staff prevent and respond to financial exploitation of the people in their care.

The updated guide walks team members through the four steps to fighting elder financial abuse: Prevent, Recognize, Record, and Report. The update includes new information on using technology to stay connected and informed, along with new scenarios and resources found during the COVID-19 pandemic.

The guide is for assisted living community and nursing home managers and staff who can step in to help people who are experiencing financial abuse. You can download the updated guide, or order free copies for you and your team to reference when needed.

Save the date for a webinar at 3:00 p.m. ET on Wednesday, Oct. 27 to learn more about the guide, including what changes were made in the update, and how to use it in your community. We will send another email later this month with the link to register for the webinar. Thank you, Consumer Financial Protection Bureau