CHOICES New Team Member Online Trainings 2021


CHOICES New Team Member Online Trainings 2021

CHOICES, Connecticut’s State Health Insurance Assistance Program (SHIP), is accepting applications for our 2021 New Team Member Training sessions. CHOICES is part of a national network of SHIP agencies that offers free, confidential counseling, education and assistance to Medicare beneficiaries, their caregivers, and the general public. CHOICES is administered by the Dept. of Aging and Disability Services State Unit on Aging in partnership with CT’s five Area Agencies on Aging and the Center for Medicare Advocacy, Inc.

CHOICES New Team Member Trainings are free for volunteers and $125 for in-kind (paid) professionals. Training participants will complete an orientation session, 5 full days of training, sign the CHOICES Memorandum of Understanding, and pass the online certification exam. Training topics include but are not limited to: Medicare Parts A, B, C, and D, Medigap, eligibility, coverage, costs, coordination of benefits and transitions from other insurance, and cost assistance programs for low-income beneficiaries, including MSP, LIS, and Medicaid. Training manuals will be provided. CHOICES Team Member roles include Counselor, Administrative Support, Open Enrollment Counselor, Outreach Counselor, and Presenter.

If you would like to make a positive difference in the lives of Connecticut’s Medicare beneficiaries, contact your CHOICES Regional Coordinator. Individuals who may have a conflict of interest such as insurance agents, brokers, and financial planners are unable to participate in the trainings. Registration and approval by Regional Coordinator required to attend training.

Due to the COVID-19 pandemic and to ensure the safety of everyone involved, all orientation and training sessions will all be provided online.

Host Agencies: North Central Area Agency on Aging (NCAAA) and Southwestern CT Area Agency on Aging (SWCAA) and Western CT Area Agency on Aging (WCAAA)

Orientation: June 4, 9am-12pm  / Training Dates: June 17, 22, 24, 29, and July 1; 9am-4pm

For more information, contact:  
Urania Reyes Rivera (NCAAA) at 860-724-6443 x277 or [email protected]
Claire Volain (SWCAA) at 203-814-3686 or [email protected]
Melissa Torres (WCAAA) at 203-757-5449 x129 or [email protected]

Host Agencies: Senior Resources Agency on Aging and Agency on Aging of South Central CT (AoASCC)

Orientation:  August 31, 10am-1pm / Training Dates: Sept 10, 14, 17, 21, 24; 9am-4pm

For more information, contact:
Laura Crews (Senior Resources) at 860-887-3561 or [email protected]seniorresourcesec.org
Leslie Pruitt (AoASCC) at 203-785-8533 x3165 or [email protected]
This project was supported, in part by grant number 90SAP0056, from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.