Providing Help, Restoring Hope: The U.S. Department of Justice National Elder Fraud Hotline Webinar

Thursday, December 10, 2020 2:00 – 3:00 PM ET

Financial exploitation and scams aimed at older adults result in the loss of billions of dollars every year. These crimes often go unreported because victims are scared, embarrassed, or don’t know who to call. The U.S. Department of Justice National Elder Fraud Hotline, managed by the Office for Victims of Crime, provides services to adults age 60 and older who experience fraud and exploitation to help them report the crime and access appropriate resources. This webinar from NAPSA’s Regional Representatives Advisory Board will offer an overview of the hotline and answer frequently asked questions about the available services.


Keeley Frank, MSW, has been an advocate for older victims of crime since 2014. She serves as a National Elder Fraud Hotline Case Management Shift Supervisor where she provides resources, support, and education to hotline advocates and older victims of crime.